SRM - Supplier Relationship Management

Helping buyers to effectively manage their suppliers

Building and maintaining strong working relationships with suppliers is a fundamental part of any successful business, and our integrated SRM system helps an organisation to build a complete picture of its suppliers, providing instant access to details such as supplier capabilities, capacity, compliance and performance.

SRM - Supplier Relationship Management includes SIM - Supplier Information Management, Contract Manager/Supplier Agreement Manager, Supplier Score Card and Issue Resolution

Used together with our SIM solution, procurement professionals can efficiently monitor suppliers in terms of performance, deadlines and agreed terms.  The Trade Interchange SRM system helps an organisation to build a complete picture of its suppliers, providing instant access to details such as supplier capabilities, capacity, compliance and performance.

The Key modules include:

· Supplier Agreement – Collaborate with your suppliers to create, track and manage contractual agreements, and to enforce business rules and deadlines.

· Contract Manager – Centrally store and share all contracts and other related data. Used together with Supplier Agreement, your company will have full visibility and control of your contractual agreements with all your suppliers.

· Supplier Score Card – An objective and collaborative approach to supplier measurement and evaluation. Stakeholders complete questionnaires and surveys relating to supplier performance to be used for scoring and comparison.

· Issue resolution – Record, track and report on supplier issues and problems, allowing for escalation where necessary, all the while enforcing compliance with company procedures.

Used in conjunction with Trade Interchange Workflow, this comprehensive SRM system gives businesses the complete solution to supply chain data management.